Legal

Refund & Return Policy

Effective August 5, 2026

Physical furniture hardware may be eligible for return if it is unused, uninstalled, and in original packaging. Custom or final-sale items may be excluded.

Eligibility

  • Items must be unused, uninstalled, unmodified, and in original packaging.
  • Installed, used, scratched, modified, or damaged-after-delivery items are not eligible for return.
  • Products marked final sale or custom / special order are not eligible unless required by law.

Return window

The standard return window is 30 days from delivery unless a product listing states a different policy.

How to start a return

Contact us with the order number, product name, and reason for return before shipping items back. Do not return products without confirmation.

Refunds

Approved refunds are returned to the original payment method after inspection, typically within 5–10 business days. Shipping fees may be non-refundable unless the return is due to our error or a defective product.

Damaged or defective items

Report damaged or defective items within 7 days of delivery and include photos of the product and packaging when possible so we can arrange a replacement or refund path.

Contact

Returns: support@goodluckdistributios.com
Phone: +1 (786) 294-5180
GOOD LUCK DISTRIBUTIOS LLC
2 S Biscayne Blvd, Suite 3200 #4737
Miami, FL 33131, United States